Financial Assistance Information

• An application is incomplete until all requested documents and information are received.

• Requests for missing documents or information will be emailed to you from either casebook.net or warmwaller.org; please check your junk mail.

• Current funding sources will dictate the amount paid. In most cases, the maximum payment for housing assistance is $350, utility assistance is $200, and medical assistance is $50.

• We will contact you regarding your request after reviewing and verifying your information.

• Completing this process does not guarantee approval.

• Incomplete applications will be closed.

General Eligibility

1. You are a permanent resident of Waller County or within Waller ISD

2. You or anyone in your household cannot have received assistance from WARM in the last 3 years

3. You have experienced an unexpected event in the last 60 days, which has caused a financial predicament or crisis

4. Your household income is at or below 80% of Area Median Income (AMI) for the Houston Area (Link to 80% AMI)

5. Any payment made by WARM must keep you in your residence or your utilities turned on for at least 30 days. Since WARM’s budget only allows us to pay part of a monthly payment, you will need to be able to pay the balance before WARM makes a payment.

Note that eligibility may differ based on the funding source (WARM’s Budget vs. Grants)

Documentation Requirements

• Copies of government-issued photo identification for all adults in the household (18 and up).

• Copies of Social Security Card or Birth Certificates for each household member.

• Copies of proof of income in one or more of the following forms:

  • Last 8 weeks of pay stubs

  • Unemployment statement or proof of registration

  • Copies of Social Security award letters for all household members receiving benefits.

  • Child Support

  • Self-employment income

  • Bank statement for the last 6 months

• Copies of other benefit award letters such as Medicaid, SNAP, WIC, TANF, SSI, etc.

• A copy of one of the following based on your need for assistance:

  • Help with a Utility Bill – the CURRENT utility bill showing meter readings and service dates (late or disconnect notices, apartment billing statements, and other documents are unacceptable).

  • Help with a Rent Payment – Copy of your Lease (must be signed)

  • Help with a Mortgage Payment - Current mortgage payment coupon or statement from the mortgage company

  • Help with Prescriptions or Medical bills – the most recent medical bill or a statement from the pharmacy with the amount owed for prescriptions

• Copy of evidence proving financial predicament/crises